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Restaurant Critic & Food Blogger
Wendy's, Conowingo Rd, Bel Air, MD
As the father of a 9 year old daughter, I pickup my daughter after school. Sometimes I arrive before she gets a snack, or the snack is not enough for a growing girl. Lunch s served to her at 12 PM and snack time is around 4-5 PM. By the time I pick her up she's starving. What is a father to do? Well the fast food franchise closest to her school is McDonald's or Wendy's. I decided to take her to Wendy's as a change of taste for the all American Hamburger. Well as you all know the weather at about 4-5 pm was considered balmy and unseasonably warm. Both of us consider Wendy's one of our favorite fast food joints since the hamburger is never frozen.
Well we entered the restaurant and a nauseating stench permeated the dining room. It was stuffy that you probably cut the so called air with a knife. The smell was probably rotted beef, veggies, condiments ground into the rug. Now I know I'm a food critic but I should also be a quality control critic. It was disgusting. Where are the quality control managers? The place should be shut down!. The a/c was off or not functioning. Where was the franchisee getting the a/c fixed overnight if that was the problem. Or was the franchisee trying to cut down on expenses and decided to save energy but shutting down the a/c. If that is his reasoning, then he's pretty stupid. He will lose customers!
Needles to say, we made our purchase and brought it to the car. Further aggravation was the fact that the 2 hamburgers I ordered were cold! Go figure!
As one who likes to give organizations a second chance, we went back this week and nothing changed. Thank goodness, McDonald's was a couple hundred feet away. Never again will I go to Wendy. Better to order from the drive in. You don't need to smell the disgusting dining room, with dirty tables and a disgusting kitchen.
We went to McDonald's the other day and my daughter was so appalled by the service at McDonald's, that she wants to write something about her experience.
Felicia says the following:Well hi I hate Wendy s I had to hold my breath I almost barfed i rather go through the drive way I come from a hard day and I get a junkie restaurant it was awful they made a pretty big mistake to put carpet in food and sue gets in there and it is pretty gross my dad(CHEF WOO CAN)taught me about how a place should be nice smell,good food,working T.VS NEVER GO THERE EVER AGAIN!
Our kids don't lie!
When we decided to go to McDonald's, I give the company kudos for changing up their recipe. They are delicious especially the Signature Specials. Once in a awhile is great The calories are kinda high but glad they expanded their food portfolio.
HOWEVER, whether its the time of day at 4-5 pm, the service falls off dramatically. McDonald's on Conowingo Rd, Bel Air, MD. I actually waited 20 minutes for my simple order of McNuggets and a fish fillet meal. The manager was present and ignored everyone in the dining room. He just focused on the drive thru orders.
My daughter was impatient and I lost my appetite because of the long wait. it's ridiculous!
Sad sad and more sad. Service quality is sooo poor. Why go inside. You get better service in the drive thru. the worse that can happen is no napkins, wrong order, or cold fries.
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